Ubucks User Terms

These User Terms form an agreement between you and FANLI SINGAPORE PTE. LTD., company registration number 202402329D, for your use of Ubucks in the United States.

You must be at least 18 years old and legally able to enter this agreement. You may normally maintain one personal account. You must provide accurate account information, keep your credentials confidential and promptly tell us if you suspect unauthorized access.

Ubucks helps members discover participating stores and starts shopping journeys through tracked affiliate links. Your purchase contract is with the store, not Ubucks. The store controls product availability, pricing, delivery, cancellation, returns, warranties and product support.

Ubucks may receive a commission from a store or affiliate network after an eligible purchase. The member cashback shown by Ubucks is governed by the displayed offer and settlement rules and is not automatically equal to that commission.

Sign in before selecting GoShop, use the Ubucks link created for that visit and comply with the store-specific offer terms. Excluded products, unapproved coupons, returns, cancellations, blocked or overwritten tracking, duplicate attribution, abuse or missing partner data may prevent or reverse cashback.

Estimated and pending amounts are provisional. Cashback becomes available only after the purchase is attributed, the store or affiliate network confirms it, applicable return or cancellation periods pass and the offer conditions are satisfied. Partner corrections may reduce or reverse a previously displayed amount.

A withdrawal may be requested only for cashback shown as available and only when withdrawals are enabled for your account. The applicable minimum, currency, method and status are shown in the account experience. Ubucks may review a request for accuracy, security, fraud prevention and compliance before payment.

You are responsible for taxes that apply to your rewards or use of the service. Ubucks may request information reasonably required to satisfy tax, accounting, identity or payment obligations.

You may not use automated or deceptive clicks, sham purchases, manipulated attribution, unauthorized coupons, false information, abusive duplicate accounts, unlawful activity or attempts to interfere with the service, another account, a store or an affiliate network.

Ubucks may investigate suspected abuse and may limit, suspend or close an account when reasonably necessary to protect users, partners or the service, comply with law, or address fraud or security risk. Where appropriate and legally permitted, we will provide notice and a way to contact us about the decision.

You may request account closure and deletion through the account deletion option made available in the App or by contacting contact@ubucks.com. We may verify that the request comes from the account holder.

We disable access and revoke active sessions when a verified deletion request is accepted. We aim to delete or irreversibly anonymize account data within 30 days, except for records that must be retained for an open order, withdrawal, dispute, security investigation, tax, accounting or other legal obligation. The Privacy Notice explains those limits.

Stores, offers, cashback rates, exclusions and service features may change. We may correct obvious errors and may suspend a feature for maintenance, security, legal or partner reasons. We do not guarantee that every click, purchase or partner report will be available without interruption.

If we make a material change to these terms, we will provide reasonable notice. When renewed acceptance is legally required, we will request it before continued use of the affected feature.

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. To the extent permitted by law, Ubucks is not responsible for a store's products, services, fulfillment or independent acts, or for indirect losses that were not reasonably foreseeable when you accepted these terms.

Send questions, missing-cashback inquiries or customer-service complaints to user-service@ubucks.com. Include only the information needed to locate the relevant account, shopping journey or order; do not send passwords or verification codes.