Ubucks Privacy Notice

FANLI SINGAPORE PTE. LTD., registration number 202402329D, operates Ubucks and is responsible for the personal information described in this notice. Our registered address is 112 ROBINSON ROAD, #03-01 ROBINSON 112, SINGAPORE 068902.

For privacy questions, requests or complaints, contact our data protection contact at contact@ubucks.com.

Account and identity information may include your email address, display name, password hash, verified-email status, internal user identifier and account status. When you choose Google or Apple sign-in, we receive the provider account identifier, email and verification status, display name and any profile image or relay email the provider makes available under your choice.

Device and security information may include a random App installation identifier, platform, App version, session identifiers, authentication and verification events, limited network and request information, and security or rate-limit records. The installation identifier is not an advertising identifier and is not used to track you across other companies' apps.

Shopping and rewards information may include the country site, store, offer and destination snapshots, pseudonymous member and click identifiers, timestamps, partner-reported order identifiers, purchase amount, currency, order and cashback status, adjustments, withdrawal requests and related support records.

Legal and communications records may include the versions and times of terms, privacy and age confirmations, messages sent to support, privacy requests, complaints and records needed to resolve them.

We use personal information to create and secure accounts; provide email, Google and Apple sign-in; maintain sessions; attribute eligible purchases; calculate and administer cashback; review withdrawals; provide support; prevent fraud and abuse; diagnose service problems; maintain required records; enforce our terms; and comply with legal obligations.

We do not request access to Gmail, Google Contacts, Google Drive, your device contacts, precise location, photos, microphone or camera for the current service. We do not use advertising identifiers or enable third-party advertising or cross-app tracking in the current App release.

You provide account information, confirmations, support messages and withdrawal requests. Ubucks creates session, security and shopping-journey records when you use the service. Google or Apple provides identity information when you choose that sign-in method. Stores and affiliate networks provide order, amount, status and adjustment information needed to assess cashback.

We share only the information needed with service providers that support hosting, managed databases and cache, content delivery, security, authentication and transactional email. Google and Apple process identity information when you use their sign-in services. AWS SES is intended to deliver transactional email.

A selected store and relevant affiliate network receive or create shopping and attribution information under their own privacy notices. We may disclose information when required by law, to protect rights or safety, to investigate abuse, or as part of a corporate transaction subject to appropriate safeguards.

Ubucks does not sell personal information. We do not share personal information for cross-context behavioral advertising in the current service.

We operate from Singapore and serve users in the United States. Service providers, stores and affiliate networks may process information in Singapore, the United States or other locations. We use contractual, security and organizational measures appropriate to the information and the applicable transfer requirements.

We keep account information while the account is active and keep session, verification and rate-limit records only for their operational or security purpose. Shopping, cashback, withdrawal, tax, accounting, legal-acceptance, dispute and fraud-prevention records are retained for the period required by applicable law or while a documented claim, investigation or obligation remains open.

After a verified deletion request, we disable access, revoke active sessions and aim to delete or irreversibly anonymize data that is no longer required within 30 days. Data retained for legal, accounting, security, fraud-prevention or dispute purposes is restricted to those purposes and deleted or anonymized when the retention basis ends.

We use technical and organizational safeguards designed to protect personal information, including protected credential storage on supported devices, transport encryption, access controls, purpose-separated identifiers and security monitoring. No service can guarantee absolute security.

You may ask to access, correct or delete your personal information, withdraw consent where processing relies on consent, or raise a privacy complaint by contacting contact@ubucks.com. Depending on where you live, additional rights may apply. We may request proportionate information to verify your identity and protect the account.

You may also manage cookies in your browser, stop using the service, sign out of the App and use Google or Apple controls for information handled by those providers. We will explain if a request cannot be fulfilled in full because of a legal exception or a record-retention obligation.

Ubucks is intended for people aged 18 or older and is not directed to children. We use automated matching to associate partner-reported orders with shopping-journey identifiers and update cashback status. We do not use solely automated decisions that produce legal or similarly significant effects on users.

We may update this notice when the service, providers or legal requirements change. We will update the effective date and provide additional notice when a change materially affects how personal information is used or when renewed consent is required.